Treating Customers Fairly

This Company is committed to treating its customers fairly. In this, we are following guidlines set out by our regulators, the Financial Services Authority.

We are committed to:-

• Providing you with clear, accurate information about how we do business and, where applicable any costs or charges involved
• Making sure that we only provide you with products that meet your demands and needs
• Ensuring that our advertising is clear, fair and not misleading.
• Handling any concerns or complaints sympathetically
• Explaining the significance or implications of any products that we discuss with you
• Providing an aftercare service and reviewing your needs over the ensuing years

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If you are dissatisfied with our services.

If you are dissatisfied with any aspect of the service that we provide, please write to us at the following address:

407-409 Holloway Road London N7 6HP

Or call us on:

020 7697 1911

Or email us at:

david@londonmortgageadvice.co.uk


We subscribe to the Financial Ombudsman Service


Issue Date 27 April 2007


Review Date: 01 January 2008